Real Results, Real Businesses
10 years full-time. 70+ companies served across North America. Here's what's possible when you fix what's broken.
3X
Revenue Growth
75%
Hour Reduction
$4.3M
Business Exit
Richard
Electrical Contractor | Ontario, Canada
The Challenge
Richard came to me running a $1.5M electrical contracting business. He was working 70-80 hours per week, hands in everything. Every decision ran through him. His team couldn't function without him. He was the bottleneck.
He couldn't take a vacation. He couldn't step away. And he was exhausted.
What We Did
- Rebuilt his org chart and delegated authority to foremen and project managers
- Created systems for job estimation, scheduling, and quality control
- Fixed his pricing and profitability tracking
- Implemented employee retention plans that kept good people around
The Results
Revenue Growth
$1.5M → $4.5M
Tripled sales in under 2 years
Working Hours
70-80 → under 15 hrs/wk
Over 75% reduction in hours
Net Profit Margin
Doubled
2x industry average
Business Exit
$4.3M
Sold fall 2025
"That exit multiple happened because the business didn't need me anymore. Buyers pay premium prices for businesses that run without the owner."
Rebecca
Building Contractor | Nova Scotia, Canada
The Challenge
Rebecca owned a commercial and agricultural building company. She was working 60+ hours per week with her hands on every single job. Her foreman and project manager waited for her to make every decision.
She had young kids at home and was missing out on family time. She was trapped in her own business.
What We Did
- Redesigned the company structure and delegated full authority to foreman and PM
- Created accountability frameworks so her team took ownership
- Built systems for job management and client communication
- Redesigned her role to focus on strategy, not operations
The Results
Working Hours
Dramatically Reduced
Got weekends and evenings back
Team Ownership
Full Responsibility
Team runs construction independently
New Partnership
Formed
Partnered in another commercial company
Family Time
Restored
Present with young family
"She didn't work harder. She worked different. Her team stepped up when we gave them the structure and authority to do so."
David
CPA Firm | Houston, Texas
CPA Firm Triples Net Profit in 12 Months While Working Fewer Hours
The Challenge
Despite $829,000 in revenue in 2023, David's firm had minimal profitability—net profit was only $23,700, leaving little margin for reinvestment or growth.
David faced several significant challenges:
- •Overwork: Heavily involved in all aspects of the firm, working long hours including weekends to keep up with the workload
- •Staff Efficiency: Team roles and expectations were unclear, resulting in inefficiencies and missed opportunities
- •Cash Flow Struggles: During the slower season, the firm relied on a bank credit line to cover expenses
- •Unprofitable Clients: The client list included accounts that drained time and resources without contributing significantly to the bottom line
The Solution
David partnered with Profitable Practice Pro to overhaul his firm's operations, pricing, and strategy. Key steps included:
- Revenue and Profit Goals: Clear financial goals were set, with a focus on increasing both revenue and profitability
- Staff Optimization: A comprehensive review of staff duties and job descriptions was conducted. Clear expectations were established, and team members were informed of the firm's growth objectives and their roles in achieving them
- Client Assessment: A full review of the client list identified accounts that were resource drains. These clients were transitioned out, allowing the firm to focus on higher-value relationships
- Pricing Structure: A new value-based pricing structure was implemented, ensuring services were priced appropriately for profitability
- Sales Process: A lead source tracker was created to monitor lead flow and closing ratios. Scripts were introduced to streamline the sales and collections processes, improving efficiency and conversion rates
- Cash Flow Management: By focusing on operational efficiency and reducing reliance on the bank credit line, the firm successfully navigated the slow season without dipping into external funding
The Results
In just 12 months, David's firm experienced remarkable growth:
Revenue Growth
$829K → $901K
2023 to 2024
Net Profit
$23.7K → $74.9K
More than tripled (+$51.2K)
Improved Efficiency
Team Empowered
Clear roles reduced David's workload
Stronger Client Base
Higher Margins
Value-based pricing, focused roster
Strategic Cash Flow
No Credit Line
First time navigating slow season without bank funding
Streamlined Processes
Predictable
New scripts and lead tracker in place
Reflections and Future Goals
At the end of the six-month engagement, I asked David what he loved most about his accounting practice after the transformation. His response: "I love growing the firm—especially now that I have the time to focus on that."
Ann H.
CPA Firm Owner | Toronto, Canada
Broke the 7-Figure Mark While Reclaiming Her Work-Life Balance
The Challenge
Running a thriving CPA firm serving small to medium-sized businesses, Ann had achieved $745,500 in revenue in 2022—but her success came at a steep personal cost.
Ann faced several critical challenges:
- •Extreme Overwork: Working 60 to 70 hours per week, juggling CPA responsibilities with overseeing bookkeeping tasks, managing marketing and sales, and onboarding new clients
- •High Staff Turnover: Constant employee churn added to her workload and prevented the business from scaling efficiently
- •Operational Bottleneck: Despite having a business manager, Ann was deeply involved in day-to-day operations and couldn't step away
- •Growth Vision: She wanted to add Coaching and Business Advisory Services to help clients achieve greater profitability while increasing her effective hourly rate
The Transformation
Ann partnered with Profitable Practice Pro to implement a comprehensive transformation focused on three critical areas: People, Processes, and Profits.
- Streamlining Operations: Delegated day-to-day bookkeeping tasks to her team, optimized workflows with time management tools, and empowered her business manager to be the primary client contact for bookkeeping and billing questions
- Improving Client Acquisition: Leveraged Google Ads and referrals from CPA firms that didn't handle bookkeeping, achieved a 70% close rate for prospective clients, and streamlined onboarding to hand off files quickly
- Building a High-Retention Team: Created a structured hiring process prioritizing attitude and cultural fit, made the business manager the main reporting person for bookkeeping staff, and instituted regular team meetings plus the firm's first in-person team retreat
- Expanding Service Offerings: Designed a complete framework for Coaching and Business Advisory Services, including pricing models and service delivery processes, and trained Ann to market and position these high-value services
The Results
Within two years, Ann's firm achieved remarkable financial and operational milestones:
Revenue Journey
$745K → $1.009M
2022 to 2024 - Broke 7-figure mark
Working Hours
60-70 → 40 hrs/wk
40% reduction in hours worked
3-Week Vacation
Europe 2024
Without contacting the office once
Staff Turnover
Significantly Dropped
New hires staying long-term
New Service Line
Advisory Services
High-margin Coaching & Advisory launched
Family Time
Reclaimed
Work-life balance fully restored
Ann's Perspective
"Working with Paul was a game-changer for me and my firm. I've not only reclaimed time for my family but also transformed my practice into a business that supports my lifestyle. The Coaching and Advisory Services have been a rewarding addition, both personally and financially. I feel more in control and optimistic about the future than ever before."
Ready for Results Like These?
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